Your credit card information is encrypted and will only be transmitted in a protected form over the internet. The payment is processed via the secured payment service of our partner E-pay (www.epay.dk). Ownership of Product Ownership of the purchased products will only pass to you when we have received full payment of all sums due including delivery charges. The risk of ownership of products is transferred to you on delivery.
Due environmental impact we do not offer free returns. Please follow the guide sent with your parcel if you want to return products. Note that we only accept products for return if the product does not have any signs of usage and the original labels and hangtags are as originally placed. The products will need to be returned and received by us within 14 days of order being received. Please ensure to include a copy of your receipt as we otherwise cannot process. Please be sure to ship the package with a carrier that can provide tracking and insurance. Typical turnaround time for returns is approx. two (2) weeks but may be longer during periods of high volume. Expedited orders will receive priority processing whenever possible.
Please provide a copy of your receipt - without a receipt we cannot process. In case there should be anything wrong with the product, please note this on the receipt. If you are returning an item to us, please note that we do not exchange the product, but only refund the purchase.
Please note that KnowledgeCotton Apparel do not exchange the returned products. Instead you can follow the return guide above and place a new order.
For further questions please contact
Our liability in connection with any purchased products through our web site is strictly limited to the purchase price of those products. This does not include or limit in any way our liability for: death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; or for any matter which it would be illegal for us to exclude, or attempt to exclude our liability.
We accept no liability for any loss of income, revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.